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Doota Mall Membership Terms of Use

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Doota Mall Membership Terms of Use

Article 1 (Purpose)
The purpose of these terms of use is to define the rights, obligations and responsibilities of the Doosan Retail Business Division (tentative name, hereinafter referred to as "business operator") and users in using the services provided (hereinafter referred to as "service") by the membership system (hereinafter referred to as "membership") operated by "business operator".
Article 2 (Definitions)
  • ① "Doota Mall membership" means the service that is used by the member who agrees to the terms of our company and is approved by us using the application provided by the "business operator".
  • ② "Service" means the act that the "Business operator" provides, free or paid, for the user through the "Doota Mall Membership" site or tangible and intangible products.
  • ③ "User" means a member and guest who have access to "membership" and receive services provided through "Membership" in accordance with the Terms.
  • ④ "Member" means those who are registered with "membership" and can receive services provided through "Membership".
  • ⑤ 'Guest’ means a person who is not registered as a member but uses a service provided through "membership".
  • ⑥ "Points" refers to the individual earning as provided by the company or as agreed between the company and the franchises when the member purchases goods or services at the stores or franchises.
  • ⑦ "Illegal earning" means the case where the "user" or "member" didn’t purchase the good or use the service in the company, affiliate, or affiliated merchant but earned points by stealing the payment information of another person or earned more points than actual purchase price or amount to use the service. In order for the "user" or "member" who are staff or owner of affiliates or franchise to earn points at the affiliate stores, they must actually purchase goods or use the services at that affiliate store. Other cases (including the case where the purchaser purchases the goods and uses service at the affiliate or franchise and gives consent) are considered as illegal earning.
  • ⑧ "Illegal use" refers to the case where a member used illegally earned points or other members' points without consent.
Article 3 (Explanation and Amendment of Terms)
  • ① "Business operator" shall present the contents of this term, the name of the business, CEO, and address of the business (including the address where the consumer complaint is handled), the telephone number, FAX number, the e-mail address, the business registration number, online marketing business number, and the person in charge of the personal information management, etc. on the initial service screen (front page) menu of "Membership". However, the contents of the terms can be viewed by the user through a connected screen.
  • ②"Business operator" shall provide a separate screen or pop-up screen so that the user can understand important contents such as withdrawal of the membership, responsibility of delivery, refund condition, etc. before the user agrees to the terms to receive the consent of the user.
  • ③ "Business operator" may amend the terms to the extent consistent with applicable law such as 「Consumer Protection Act in Electronic Commerce」, 「Regulation of Standardized Contracts Act 」, 「Electronic Document and Electronic Transaction Act 」,「Electronic Financial Transactions Act 」, 「Digital Signature Act」, 「Promotion of Information Network Usage and Information Protection Law」, 「Door to door selling act」, and「Consumer Basic Law」.
  • ④ If the "Business operator" amends the terms, the applicable date and reason for the revision shall be specified and announced on the initial screen of the Mall together with the current terms from 7 days before the effective date to a day before the effective date. However, if the contents of the term are changed against the user in a disadvantageous manner, it shall be notified to the user at least 30 days advance. In this case, the "Business operator" shall clearly compare the contents before and after the revision and make it clear to the user.
  • ⑤ If the "Business operator" amends the terms, the amended terms shall be applied only to the contents entered after the effective date of the amendment. For those that have already been concluded before that date, the terms of the pre-revision terms will be applied. However, if the user who has already entered into the term has the intention of receiving the provision of the amendment, the user can submit the intention to the "Business operator " within the notice period of the paragraph 3 and receive consent from the "Business operator " to have amended provisions apply.
  • ⑥ Regarding the matters or interpretation not defined in this term, Consumer Protection Act in Electronic Commerce, Regulation of Standardized Contracts Act, Electronic Commerce Specified by Fair Trade Commission may be applied.
Article 4 (Provision and Change of Service)
  • ① "Business operator" performs the following tasks through "Membership".
    1. 1. Membership management (to earn some points of the purchase price), management of the membership level system (management of each section according to the cumulative purchase amount and frequency), discount service (provided by our company and affiliates)
    2. 2. Information for and participation in various events
    3. 3. Providing various information, including newsletters
    4. 4. Various promotions related to products or services, such as advertisements and events
    5. 5. Matters concerning the membership points specified in Article 10
    6. 6. Tasks set by other operators
  • ② The mall may change the contents of the goods or services to be provided by the contract to be concluded in the event of out of stock of goods or services or a change of technical specifications. In this case, specify the contents of goods or service and date of provision, and immediately state it on the area where the current goods or services are posted.
  • ③ If "Business operator" changes the contents of a service or goods contracted with a user due to being out of stock for goods or services or a change of technical specifications, immediately notify the user of the reason for the change through user’s available address.
  • ④ In the case of the preceding paragraph, the "Business operator" shall compensate the user for damages caused by this. However, this shall not apply if the "Business operator" proves that there is no intent or negligence.
Article 5 (Suspension of Service)
  • ① "Business operator" may temporarily suspend the provision of "Membership" service in the event of maintenance, replacement, or breakdown or disruption of communication of equipment such as computers.
  • ② In case of suspension of service under paragraph 3, "Business Operator" shall notify the user by means of a notice on the initial screen of "Membership".
  • ③ "Business operator" shall not be liable for damages of a user or a third party, unless there is a special regulation in the related law when service is temporarily suspended for the reasons stated in paragraph 1. However, the occurrence of damages caused by intentional or serious negligence of the "Business operator" does not fall within the scope of this exemption.
Article 6 (Membership)
  • ① User shall fill in the member information according to the registration form set by "Business operator", and agree to the terms of sign up for membership. Membership is limited to domestic or foreign persons aged 14 years or older. "Business operator" shall issue a card to the customer who applies for membership that satisfies the criteria after being reviewed according to internal standards.
  • ② "Business operator" shall register users who apply to sign up as a member unless the user falls into one of the following.
    • 1. If the applicant has previously lost his/her membership pursuant to paragraph 3 of Article 7 of this term except those who have passed three years after the loss of membership under paragraph 3 of Article 7 and obtained re-sign up approval from "Business operator".
    • 2. If there is false information, missing information, or error.
    • 3. If it is judged that the registration of members is significantly impeded by the technology of the "Business operator".
  • ③ The start of the membership is when the approval of the "Business operator" reaches the member.
  • ④ If there is any change in the entered items at the time of joining the membership, the member must notify the "Business operator" about the change within a certain period by means such as modification of member information.
  • ⑤ A member cannot transfer or lend membership and the rights arising therefrom to another person or use it as security.
  • ⑥ The Business operator shall not be held responsible for any disadvantages (such as cancellation of prize winners) caused by not informing the operator of the changes in paragraph 4.
Article 7 (Withdrawal of Membership and Loss of Qualification)
  • ① A member may request to withdraw from the "Doota Mall Membership" at any time, and the "Doota Mall Membership" will process the withdrawal immediately.
  • ② If a member falls under any of the following, "Doota Mall Membership" may limit and suspend membership.
    1. 1. When false information is registered at the time of membership sign up application
    2. 2. When interfering with another person’s "Doota Mall Membership" or stealing information from another person
    3. 3. When violating the "Doota Mall Membership” terms
    4. 4. When interfering with the stable use of "Membership" services
  • ③"Doota Mall Membership" may be lost if the same activity is repeated more than twice after the "Doota Mall Membership" has been suspended or limited, or if the reason is not corrected within 30 days.
  • ④ If a member falls under any of the following, the "Business operator" may immediately take away membership or suspend indefinitely.
    1. 1. When using the "Doota Mall Membership" to engage in acts prohibited by law or against public order.
    2. 2. When illegally earning or using membership points
  • ⑤ If the right of "Doota Mall Membership" is lost, membership registration shall be canceled. In this case, the member will be notified and at least 30 days prior to the cancelation of the membership will be granted for explanation.
  • ⑥ Illegally earned points will be expired at the same time as the notification of the loss of qualification, and "Member" and "User" cannot assert any rights. In addition, if the member purchases goods or services using illegally earned membership points, the member or persons involved in illegal earning may be liable to civil and criminal liability in accordance with relevant laws and regulations.
  • ⑦ A member may explain that the reason for illegal use is not due to one’s intention or negligence. In this case, we shall review the member's explanation and in the event that the member's statements are reasonable, the membership points shall be available to the member.
  • ⑧ If a member dies, his/her membership will be lost on date of death.
Article 8 (Notification for Members)
  • ① When "Business operator" notifies a member, one or more of the following methods which Business operator and the member agreed upon shall be used .
    1. 1. E-mail
    2. 2. Text message
    3. 3. Written notice
    4. 4. Homepage of Business operator (including smartphone application publishing and push notification)
    5. 5. Post on the business site
  • ② "Business operator" can substitute individual notice by posting on the "Membership" bulletin board for more than one week in case of notice to many unspecified members. However, individual notices shall be given to matters that have an important effect on the member's transactions.
  • ③ If the Business operator notifies the member regarding the revised terms by e-mail or written notification, the Business operator shall notify the member using the most recent e-mail address or address provided by the member. The Business operator shall not be held responsible for any damage caused by the member not updating information.
Article 9 (Privacy Protection)
  • ①"Business operator" collects the minimum personal information necessary to provide the service when collecting user's personal information.
  • ② "Business operator" shall not collect in advance the information necessary for the purchase at the time of membership. However, if identification is necessary for the minimum information before the purchase in order to fulfill the obligations under the relevant laws and regulations, this does not apply.
  • ③ Notify of the purpose when the "Business operator" collects and uses the personal information of the user and receive consent.
  • ④ "Business operator" cannot use the collected personal information for purposes other than the prescribed purpose, and when a new purpose of use occurs or it is provided to a third party, the user shall be notified of the purpose to give consent, except in cases where the relevant laws and ordinances stipulate otherwise.
  • ⑤ In case "Business operator" needs to receive user's consent pursuant to paragraphs 2 and 3, specify or notify in advance the matters stipulated in Article 22, Paragraph 2 of the 「Promotion of Information Network Usage and Information Protection Law」such as the identity of the person in charge of personal information management (department, name and phone number, other contact details), the purpose of collecting and using the information, and the matters related to the provision of information to third parties (party provided with the information, purpose of providing and contents of information). A user may withdraw this consent at any time.
  • ⑥ The user may view and request to correct an error of his/her personal information which the "Business operator" has at any time, and the "Business operator" is obliged to take necessary measures without delay. If the user requests correction of the error, the "Business operator" shall not use the personal information until correcting the error.
  • ⑦ "Business operator" shall limit the person handling personal information of the user to a minimum in order to protect personal information, and shall be responsible for any loss, theft, leakage, provision to third party without consent, and falsification of user's personal information including credit card or bank account. You are liable for any damages incurred by you.
  • ⑧ "Business operator" or a third party who has received personal information shall destroy the personal information without delay when the purpose of collecting or receiving the personal information is achieved.
  • ⑨ "Business operator" shall not set the consent section for collecting, using, and providing personal information as pre-selected. In addition, the service that is limited when the user refuses to consent to the collection, use, and provision of personal information shall be specified clearly. We do not restrict or refuse to provide services such as signup because of the user's refusal to consent to the optional collection, use, and provision of personal information.
Article 10 (Membership Point Service)
회원님은 개인정보주체로서 다음과 같은 권리를 행사할 수 있습니다.
  • ① "Membership" provides point service to "users" (including members and guests), and customers who want to pay with points can use them after joining as a member through all the procedures set forth in these terms. "User" can earn points through purchasing products or services from us, affiliates, and franchises, and can use the accumulated points to purchase goods or services from us, affiliates, and franchises. However, some stores / products may be restricted for use.
  • ② "Membership points" are earned between 3%~5%of the purchase price depending on the membership level, and points below the decimal point will be deducted. The member level and earning rate information will be displayed on the "Membership" screen by the "Business operator". Points will be earned only for cash and card payments that are not paid with points when making a payment with points.
  • ③ "Membership points" can be used starting from 1,000 points when paying a minimum of 10,000 won from the next day of point earning, and the validity period is 24 months.
  • ④ "Bonus points" will be provided when offering benefits such as signing up, marketing acceptance, etc., and will be available for 1 month (expires at end of the next month from month earned). Valid period for "event points" earned at the time of the event are different for each event and shall be stated at the time of event winning.
  • ⑤ If there is an error in earning points, "Business operator" or "member" can present objective evidence to the other to correct the error within 60 days from the date of occurrence of error.
  • ⑥ The member pays for the taxes incurred in connection with the points.
  • ⑦ Membership points cannot be transferred or lent to another person or used for the purpose of security. However, except for cases where legitimate procedures are followed that the company acknowledged.
  • ⑧ "Membership points" will not be earned for the payment of gift vouchers after September 1, 2018. Also, after September 1, 2018, there may be a limit for the use of membership points and a maximum of 100,000 KRW and a change in the earning rate prescribed in paragraph 2 of this article.
  • ⑨ If there is a change (including a disadvantageous change to the customer) in relation to this membership point service, the "Business operator" may change after a one month advance notice period. In this case, the application time is after the advance notice period (one month).
Article 11 (Obligations of the "Business Operator")
  • ① "Business operator" shall not commit acts prohibited by laws and regulations or acts contrary to public order and shall endeavor to provide goods and services continuously and reliably as stipulated by this term.
  • ② "Business operator" shall have a security system to protect user's personal information (including credit information) so that users can use Internet service safely.
  • ③ "Business operator" shall be liable to compensate the user for any damages incurred by the unfair indication and advertisement prescribed under Article 3 in accordance with「the act on fair indication and advertisement」.
  • ④ "Business operator" shall not send commercial emails for profit making purposes that users do not agree to.
하지만 ‘회사’는 회원님 개인의 실수나 기본적인 인터넷의 위험성 때문에 일어나는 일들에 대해 책임을 지지 않습니다.
Article 12 (Obligations to Members' ID and Password)
  • ① The member is responsible for the management of their ID and password except in case of Article 9.
  • ② Members shall not allow their ID and password to be used by a third party.
  • ③ When a member recognizes that his/her ID and password have been stolen or used by a third
  • party, he/she shall immediately notify the "Business operator" and shall follow the instructions of the "Business operator".
  • ④ "Company" shall not be held responsible for disadvantages caused by member's violation of this Article.
Article 13 (Obligations of Users)
The user shall not conduct the following.
  • 1. Registration of false information when applying or changing
  • 2. Stealing of other’s information and illegal earning or use of membership points
  • 3. Changes of information posted in "Membership"
  • 4. Sending or posting information (computer programs, etc.) other than information set by "Membership"
  • 5. Infringement of copyright, intellectual property rights of "membership" or third party
  • 6. Defamation or disruption of business of "membership" or third party
  • 7. Disclosing or posting any obscene or violent information that interrupts public order through messages, images, voices and others
  • 8. Using "Doota Membership" for commercial purposes without the consent of the business operator
  • 9. Other illegal or unlawful acts
Article 14 (Relationship Between Linked "Membership" and Non-linked "Membership")
  • ① When "membership" and other services are connected by hyperlinks (eg, hyperlinks include text, pictures, and moving pictures), the former is referred to as a linked "membership" and the latter is referred to as a non-linked "site" (website).
  • ② Linked "Membership" does not hold any responsibility for the transaction of the user for the goods provided independently by the non-linked site. The users must comply with the relevant laws, the provisions of terms, information for use and notices in connection with the service, and shall not unlawfully act in any way that interferes with the business of the "Business operator".
Article 15 (Ownership of Copyright and Restrictions on use)
  • ① Copyrights and other intellectual property rights for works created by "Membership" belong to "Business operator".
  • ② As using the information obtained by using "Membership", the user shall not use information that is the intellectual property of "Business operator" for commercial purposes by copying, transmitting, publishing, distributing, broadcasting, or other methods without prior consent of "Business operator" and shall not have third party to use it.
  • ③ "Business operator" shall notify the user if they use copyrighted material belonging to the user in accordance with the terms.
Article 16 (Exemption)
  • ① The business operator shall not be held responsible if the service cannot be provided due to natural disasters, force majeure, or other reasons beyond the reasonable control of the "Business operator". However, the occurrence of damages caused by intentional or severe negligence of the "Business operator" does not fall within the scope of this exemption, and the same shall apply to each of the paragraphs of this Article.
  • ② If the business operator cannot provide the service due to the cause of the user, they shall not be responsible for the service.
  • ③ The business operator shall not bear any liability for damages if the user did not get the expected profit from using the service or any damages arising from the use of the data obtained through the service.
  • ④ The user shall bear responsibility for the reliability or accuracy of the contents of the information, data, facts, etc. posted on the screen by the user and the "Business operator" shall not be liable for any damages of the user or third party incurred from incorrect or false information.
  • ⑤ The business operator shall not bear any responsibility for damages of the user or third party due to the intention or negligence of the user in connection with the use of the service.
Article 17 (Advertisement, SMS)
  • ① In order to provide the best service smoothly to the users, the business operator can post commercial advertisements on the screen or send them to individual users by using e-mail, SMS or DM (letter). However, we will no longer send e-mails, SMS or DM (letter) to users who clearly indicate their intention to refuse. However, an exception is made when it is judged that a benefit is given to a user, such as a prize winner.
  • ② The business operator shall not bear any responsibility for the damage caused by the member's participation in the promotional activities of the advertiser through this service. However, the occurrence of damages caused by intention or severe negligence of the "Business operator" does not fall within the scope of this exemption.
Article 18 (Termination of Membership Point Service)
  • ① "Business operator" may unilaterally terminate or close the "Membership Point" service under this term if there is any unavoidable circumstance such as abolition of business, business transfer or consolidation, merger, division, or change of management policy.
  • ② If the "Business operator" intends to terminate or close the "Membership Point" service, they shall notify the member at least 3 months in advance in accordance with Article 8, notification for members and actively promote the use of points. In this case, members will be notified of the termination or closing of the service. From the promotion period to the end of service, the "Business operator" shall provide the Doota Shopping Mall voucher for unused points of "customers" by exchanging 1,000 points to 1,000 won, in increments of 1,000 points rounded down, with the remainder expiring.
Article 19 (Settlement of Disputes)
  • ① "Business operator" shall install and operate the compensation center to reflect the fair opinions and complaints posed by the user and to compensate damages.
  • ② "Business operator" shall handle complaints and opinions submitted by users with priority. However, if prompt processing is difficult, the user shall be promptly notified for the reason and the processing schedule.
  • ③ In the case of an electronic commerce dispute arising between "Business operator" and a user, if there is an application for damages relief by the user, it may be subject to the arbitration of the Fair Trade Commission or the dispute adjustment agency commissioned by mayors and governors.
Article 20 (Jurisdiction and Governing Law)
  • ① The lawsuits related to disputes between the "business operator" and the user shall be subject to the jurisdiction of the Civil Procedure Law of the Republic of Korea.
  • ② The laws of Korea shall be applied to lawsuits filed between the "business operator" and the user.